Community energy is a new way to serve your customers
Utilities can now offer renewable energy to their customers. Ampion will ensure the success of this new offering while minimizing its complexity.
We recognize that shared renewables is a new offering with its own sales, IT, and customer care requirements that don’t always fit into existing business models and infrastructures. Many utilities have made large investments in centralized IT systems and need to access information in specified formats and customized systems. And utility customer care groups often focus largely on bill accuracy and outage resolution issues. These circumstances are unique and require the additional systems, staffing, and training that Ampion can provide.
Ampion’s highly qualified team eliminates complexities and offers
We communicate with all parties to ensure every aspect related to production data, allocations, and payments are properly accounted for
Data integration and formats
Ampion ensures that program-related information is consistent with utility system needs, billing formats, and customer care requirements
Correct customer allocations
We accurately and repeatedly ensure the appropriate output allocations, consistent with governing requirements, over the life of a project
Customer care functionality
Our team of customer care specialists knows community energy. We promptly and accurately answer questions, resolve issues, and maintain records of all interactions
We offer a various billing and payment options, check customer credit, and facilitate your payments, all conveyed through customized reporting