Customer Care & Billing

The back office is where this business can get complicated

Ampion is a turnkey solution that provides the billing and customer management services critical for renewable energy assets, operating through a state-of-the-art, in-house software platform. We handle the details so you can focus on what you do best: building more projects.

We've spent years developing the most robust and fully-integrated billing system in the renewable energy industry. Similarly, our platform is designed to handle the complicated management tasks that come with emerging energy programs. While we do this, you and your customers have access to the information you need - all in a user-friendly, online platform that ensures transparency for your team and satisfaction for your customers.

Flexibility is critical

We recognize this business is increasingly complex. Regulatory requirements vary by state. Customers want different ways to pay. The output of your assets change by the minute. We understand that flexibility is just as critical as accuracy, so we design our systems to accommodate your needs. This way you can be assured you are paid on time, your reporting is accurate, and you have no surprises.

Billing & Payment

Compatibility

We're compatible with power purchase agreements, virtual net metering agreements, leases, and prepaid contracts under all financial structures

Customizable rate plans & billing cycles

Our software is tailored to the rate plans and time frames that work for you and your customers

Tokenized payment processing

We collect your revenue via Automatic Clearing House (ACH) transactions, check payments, and more

REC/SREC agency tracking & financial reporting

We track Renewable Energy Certificates in all active markets

Synchronized billing & payment processing

We regulate payment processing to ensure reliable financial flows, all using industry-leading standards

Allocation Management & Regulatory Compliance

Production Reads

Our systems provide accurate production numbers for your assets

Custom allocation algorithms

We accurately and continuously allocate your asset's production to customers of all markets and rate classes

Timely reporting

We deliver timely and accurate compliance reporting under all applicable protocol

Utility Interfacing

We work with utility companies on your behalf to ensure your production is accurately compensated and distributed

Customer Service

Customer Portal

Your customers have 24/7 access to their account data and all the benefits – both financially and environmentally – they're receiving

Specialized Customer Service

Our team knows the ins and outs of your energy program to handle customer concerns effectively